Privacy Policy for Numod AI

Interpretation and Definitions

Interpretation

Words with initial capitals have the meanings defined below.

Definitions

• Account: a unique account created for You to access the Service.
• Application: Numod AI, the software provided by Creapath LLC.
• Company (“We”, “Us”): Creapath LLC, 166 Geary St STE 1500 #315, San Francisco, CA 94108, United States.
• Company Location: United States
• Server Location: European-region data centers
• Device: any computer, mobile phone, or tablet used to access the Service.
• Personal Data: information relating to an identified or identifiable person.
• Service: the Application and associated offerings.
• Service Provider: third parties processing data on our behalf under confidentiality obligations.
• Third-party Social Media Service: external platforms (e.g. Facebook, Instagram) you connect to.
• Usage Data: data collected automatically about how You use the Service.
• You: the individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data You Provide Directly

• Account Information: Username, email address, hashed password.
• Payment Information: Subscription plan and billing cycle (processed by our payment processor; we don't store full card numbers).
• Support Communications: Details you share when contacting our team.

Information from Third-Party Social Media Services

When You link Facebook or Instagram:

• Meta User Info: User ID, name, profile picture (as permitted).
• Connected Account Data: Page/Business Account IDs, tokens, metadata.
• Content & Engagement: Messages, comments, mentions, reactions, timestamps.
• Webhook Events: Real-time payloads for new comments, messages, etc.

Usage Data (Optional; You may opt out)

• Usage Metrics: Feature clicks, session duration, navigation paths.
• Log Data: IP address, timestamps, browser/OS, server logs.

Cookies:

• Essential for authentication and sessions.
• Analytics cookies for usage tracking (can be disabled in Settings).

Use of Your Personal Data

We use Your data to:

• Provide & Maintain the Service: Authenticate You, manage connections, display and moderate content, process webhooks, run automation flows.
• Manage Subscriptions: Process payments, enforce plan limits, handle billing.
• Communicate: Send service notices, updates, and respond to support inquiries.
• Security & Compliance: Prevent abuse, comply with laws and platform rules.
• Analytics & Improvement (If Opted In): Analyze trends, improve features, debug issues.

How We Share Your Personal Data

We may share Your data with:

• Meta Platforms: To fetch and moderate Your Facebook/Instagram data.
• Payment Processor: To handle billing.
• Service Providers: Hosting, monitoring, analytics, and other vendors under confidentiality obligations.
• Legal or Business Transfers: If required by law or in connection with a merger/acquisition.

No Sale of Personal Data: We do not sell Your information.

Requests from Public Authorities

We strive to protect Your privacy, even when faced with valid government or law-enforcement demands. Accordingly:

Legal Review

Every request from a public authority is reviewed by our legal or compliance team to confirm it meets applicable legal standards before any data is disclosed.

Challenging Unlawful Requests

If a request appears overbroad, lacks proper authority, or conflicts with applicable law, we will object, seek to narrow its scope, or challenge it in court as necessary.

Data Minimization

We disclose only the minimum Personal Data strictly necessary to comply with a valid, legally binding request.

Documentation

We keep detailed records of each request, our response, the legal basis for disclosure, and all individuals involved in the decision.

Retention of Your Personal Data

• Active Account Data: Kept until You delete Your account.
• Backups: Purged within 30 days.
• Server Logs: Retained up to 90 days for security and debugging.
• Aggregated/Anonymized Data: May be kept up to 2 years for trend analysis.

Transfer of Your Personal Data

Your data is processed in European-region data centers. We use appropriate safeguards when transferring data across jurisdictions.

Delete Your Personal Data

You can delete Your data by:

• Using the in-app "Delete Account" feature under Account Settings.
• Emailing us at info@numod.ai.

Deleted data is removed immediately; backups follow the 30-day purge schedule.

Disclosure of Your Personal Data

We may disclose Your data:

• Business Transactions: In mergers, acquisitions, or asset sales.
• Law Enforcement: When legally compelled by valid requests.
• Other Legal Requirements: To comply with laws, protect rights, or ensure user safety.

Security of Your Personal Data

We use industry-standard measures—encrypted passwords, HTTPS/TLS, access controls, regular assessments—to protect Your data, though no system is completely infallible.

Children's Privacy

Numod AI is not intended for anyone under 18. We do not knowingly collect data from users under 18.

Changes to This Privacy Policy

We'll notify You by email and in-app of material changes before they take effect and update the "Last updated" date.